Service update

Due to the recent freezing weather, our Customer First Centre has received a high number of calls.

Help us reshape online services

We are aware customers are still trying to get through and we appreciate your patience as we deal with all the calls.

Over the next 48 hours, we will focus our resources on emergency repairs.

In the meantime, housing officers are visiting customers to provide any support they can.

Don’t forget, if it’s not an emergency, you can get in touch through your online account. If you’ve not already signed up, find out more here.

Thank you for your patience and understanding at this time.

Monday, December 19, 2022