Contact us
We are here for you, whenever you need us.
It’s quick and easy to get in touch and get the support you need.
Our Customer First Centre (CFC) is here to help 24/7.
Experienced staff are on hand if you want to report a repair, need help with your rent, looking for a move and much more.
Get in touch by calling 0800 561 6666.
Want to speak to your Lowther agent? Contact the CFC and we’ll book a home visit or a call.
If you need support to contact us, for example translation into another language or alternative format, or British Sign Language (BSL) interpretation, check out our Accessibility and Translation page for details on how to arrange this.
Are you a journalist with a media enquiry? Get in touch with our press team.
Online account
Contact us through your online account, it’s easy and secure.
Lowther tenants:
Already registered? Login.
Don't have an online account yet? Sign up today at online services.
Lowther owners:
Already registered? Login.
Don't have an online account yet? Sign up today at online services.
Live chat
Need a quicker response? Use your online account to chat to us live.
Lowther tenants:
Already registered? Login.
Don't have an online account yet? Sign up today at online services.
Lowther owners:
Already registered? Login.
Don't have an online account yet? Sign up today at online services.
Phone
You can get in touch with us 24 hours a day, seven day a week by calling 0800 561 6666.
Online form
Compliments and complaints
We do all we can to get it right first time – but we know sometimes that’s not the case.
If we don’t get things right, we’ll listen and learn to stop it happening again. If you’re unhappy with any of our services then let us know.