Contents insurance claim
Making a claim for contents insurance is quick and easy.
You are insured by Aviva.
Your policy number is your customer account number.
To make a claim contact us on 0800 561 6666. We'll send you a claim form and we’ll fill out some policy details and information before sending this to you.
Once you’ve completed the form, send it to the loss adjuster: Cunningham Lindsey at 225 Bath Street, Glasgow. This information is also on the claim form. The loss adjuster will then deal directly with you.
In the event of an emergency (for example, no cooking facilities), call Cunningham Lindsey on 0845 604 8901. During out-of-hours periods (6pm-8am and weekends/public holidays), this number connects to an office in Cardiff who have staff on duty 24/7 to deal with urgent enquiries.
You may have to claim both your buildings and contents insurance if you suffer from burst pipes after a period of freezing weather. Furniture, carpets and other movable items will be covered by contents cover. The repair of walls and floors will require a buildings insurance claim.