What do Lowther do with my deposit?

In line with the Tenancy Deposit Schemes (Scotland) Regulations 2011, we pay tenant deposits into one of the Scottish Government approved organisations.

  • We lodge our deposits with SafeDeposits Scotland.
  • SafeDeposits Scotland will write to tenants with a unique reference number when they receive deposits from Lowther Homes - this is needed for a refund at the end of the tenancy.
  • Any disputes regarding the repayment of the deposit will be dealt with in accordance with the scheme rules.
  • You’ll find lots of information on the SafeDeposits Scotland website.

At the end of the tenancy, we’ll apply to the scheme for repayment of the deposit, provided there are no outstanding payments or any damages to the property or its contents. As long as the tenant agrees with the amount to be repaid, SafeDeposits will return their deposit within five working days.