Fire safety
A house fire can kill – and put your neighbours’ lives at risk as well.
A free home fire safety visit is quick and easy to arrange. It only takes around 20 minutes to carry out – but it could save your life.
You'll get safety tips and advice on how to avoid a fire breaking out – and what to do if it does. You'll even get free extra smoke alarms if you need them.
A fire officer from Scottish Fire and Rescue Service will pop out at a time which suits you and answer any questions you have about fire safety.
How do I book a free home fire safety visit?
Speak to your letting agent or book your free visit by:
- texting ‘FIRE’ to 80800 from your mobile phone
- calling 0800 0731 999.
Keeping you safe in your home
As your landlord, we want to do everything we can to help keep you safe in your home. This includes:
- making sure all gas appliances are in good working order
- carrying out a gas inspection each year
- carrying out electrical inspections
- fitting smoke alarms in your home
- keeping homes fit to live in.
Help us keep you safe by giving staff access to your home when needed.
What to do with unwanted bulk items
If you have a couch or a mattress you no longer need, don’t dump it on the landing, the back court or on the street. Your local authority can collect bulk items such as beds, televisions, mattresses and fridges.
If you live in a flat, your factoring agent will be able to help you find out what day bulk uplift is in your area and where to leave items to be picked up. Make sure you leave items at the agreed collection point.
Live in a house?
You can book an uplift by calling your local authority.
If you have any decent quality furniture you want rid of, why not donate it to our Home Comforts service? We upcycle unwanted furniture and pass on to those who can’t afford to buy furniture.
Fire doors
Fire doors are an important part of fire safety in your home.
Fire doors are used to prevent fire spread and to protect the means of escape.
If you live in a flat that is accessed by an internal corridor or stairwell, then your entrance door will be a fire door and should provide at least 30 minutes of fire resistance.
Flat entrance doors should:
- be in good condition with no noticeable damage or holes;
- fully self-close into the frame from any angle;
- have no excess gaps at the side or bottom of the door;
- have no excess gaps between the door and doorframe; and
- have a letter box plate fitted to both sides of the door with a flap that fully closes.
If you notice any faults with your door then please report this immediately to your Housing Officer or to our Customer First Centre on 0800 561 6666.
It is important that if you live in a flat you do not change your entrance door without seeking permission from your Commercial Agent first. Self-closing devices should not be tampered with and flat entrance doors should not be wedged open.