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@MrsVDestroyer @AgeasUK Hi there. We're really sorry to hear this. You should be able to send us a DM. If you don't already follow our page try that and see if it gives you an option to DM. Please call our 24-hour Customer First Centre on 0800 561 6666 and we will do our best to help.
Season’s greetings to all our customers!
Our social media team is taking a break from 5pm on 23 December until 9am on 4 January. We will not be able to reply to your messages during this period.
To get in touch, email firstname.lastname@example.org or call 0800 561 6666.
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