Pay bills

It's quick and easy to pay your factoring bills using a computer, tablet or mobile.

Don't have an account yet? 
Sign up for My Lowther. It's safe and secure and it only takes a few minutes.

    Don’t have time to register for My Lowther today? You can pay using our online payment site.

    Paying by Direct Debit

    Direct Debit means you will never forget to pay a bill. We can help you set up your Direct Debit.

    You can find a Direct Debit mandate along with instructions for filling it in.

      Other ways to pay

      Other ways to pay:

      • Phone - Pay by debit or credit card, we’re here 24 hours a day, seven days a week. Call us on 0800 561 6666.

      When are my bills due?

      We issue our common-charge accounts quarterly by post in January, April, July and October each year.

      This covers the cost of your routine property specific services, buildings insurance and management fee.

      If you have shared repairs carried out, we will send you a separate bill, showing a breakdown of the work done, when it was carried out, the total cost and your individual share. We aim to issue this bill within one month of the work being completed.

      Our handy payment calendars show you when bills are due.

      When you have investment work done on your home, the bill is due for payment within 14 days.

      If you can’t pay within 14 days, get in touch as soon as possible. Don’t wait until you get your bill.

      For information on how we deal with customer debt, please see our Debt Recovery Procedure.