We want customers to get involved and help shape our services. There are lots of different ways for you to have your say.
You can join in a conversation with us on Twitter – or you can become part of our panels, forums or committees.
We hold community events – including litter picks and pop-up roadshows – throughout the year where you can come along and talk to us. We also carry out consultations and conferences in our head office which let you have a say in some of the big issues.
We also carry out a Satisfaction Survey every year so customers can give us their views.
To find out more about getting involved with Lowther Homes – and our parent company Wheatley Group – and join our panels, forums or committees, please email our Community Governance Team at firstname.lastname@example.org
We’re looking for individuals with skills and senior experience in one or more of the following areas to join our Board:
- General commercial business, financial & management skills
- Accountancy and audit, knowledge of relevant statutory requirements
- Information technology and business systems
- Business change in a digital context
- Factoring and property management.
The Board meets 4 times per annum and rotates between our Edinburgh and Glasgow offices. Meetings are normally on Monday mornings. In addition to Board meetings, attendance is required at 3 half day Group wide governance events per annum and an annual Board strategy workshop.
The role is non-remunerated but all reasonable expenses will be reimbursed.
A full recruitment pack may be requested via the Company Secretary, Anthony Allison by phone on 0141 274 6270 or by e-mail at Anthony.email@example.com
The panel looks closely at how Lowther Homes and other parts of Wheatley Group performs.
It's made up of customers from across the Group. The panel produces a statement each year, making recommendations which are considered by the Lowther Homes Board.
Customer Inspectors work across our parent company, Wheatley Group. They review services from the point of view of a customer. This includes visiting sites and interviewing customers.
They focus on key areas which are important to customers, including repairs, customer service and complaints. The Inspectors make recommendations which we use to help improve services.
Polish Forum and African Housing Forums
Forums give customers from minority communities a voice to shape our services. Their views help us create forward plans for each forum.
Views of our younger customers help influence our services.