Get involved

We want customers to get involved and help shape our services. There are lots of different ways for you to have your say.

You can join in a conversation with us on Twitter – or you can become part of our panels, forums or committees.

We hold community events throughout the year where you can come along and talk to us. We also carry out consultations and conferences which let you have a say in some of the big issues.

We also carry out a Satisfaction Survey so customers can give us their views.

To find out more about getting involved with Lowther – and our parent company Wheatley Group – and join our panels, forums or committees, please email us at

Board members

    The Board meets four times per annum and rotates between our Edinburgh and Glasgow offices.

    We are not currently recruiting Board members. Please check again at a later date for future opportunities.

    Scrutiny Panel

    The panel looks closely at how Lowther and other parts of Wheatley Group performs.

    It's made up of customers from across the Group. The panel produces a statement each year, making recommendations which are considered by the Lowther Board.

    Customer Inspectors

    Customer Inspectors work across our parent company, Wheatley Group. They review services from the point of view of a customer. This includes visiting sites and interviewing customers.

    They focus on key areas which are important to customers, including repairs, customer service and complaints. The Inspectors make recommendations which we use to help improve services.